Terms of service
SNDR® TERMS OF SERVICE
Last Updated: March 18, 2026
1. AGREEMENT TO TERMS
These Terms of Service ("Terms") constitute a legally binding agreement between you ("Customer," "you," or "your") and SNDR, LLC, a California limited liability company with its principal place of business in San Diego, California ("SNDR," "we," "us," or "our"). These Terms govern your access to and use of the website located at sndroptics.com (the "Site"), and your purchase and use of any products sold through the Site (the "Products").
By accessing the Site, placing an order, or otherwise using any services provided by SNDR, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to these Terms, you must not access the Site or purchase any Products. We reserve the right to modify these Terms at any time. Changes become effective immediately upon posting to the Site. Your continued use of the Site following any such modification constitutes your acceptance of the revised Terms. It is your responsibility to review these Terms periodically.
2. ELIGIBILITY
By using the Site and placing an order, you represent and warrant that you are at least 18 years of age or the age of majority in your jurisdiction, whichever is greater, and that you have the legal capacity to enter into a binding agreement. If you are placing an order on behalf of a business entity, you represent and warrant that you have the authority to bind that entity to these Terms.
3. PRODUCTS AND ORDERS
All Products displayed on the Site are subject to availability. We reserve the right to limit the quantity of any Product offered and to discontinue any Product at any time without prior notice. Product descriptions, images, and specifications are provided for informational purposes and are subject to change without notice. While we make reasonable efforts to display Product colors and features accurately, we cannot guarantee that your device's display will accurately reflect the actual appearance of any Product.
Placing an order through the Site constitutes an offer to purchase. All orders are subject to acceptance by SNDR. We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing or product information, suspected fraud, or violations of these Terms. If your order is cancelled after payment has been processed, we will issue a full refund to the original payment method.
Prices are subject to change without notice. We are not responsible for typographical errors in pricing. In the event a Product is listed at an incorrect price, we reserve the right to cancel the order and issue a refund regardless of whether the order has been confirmed.
4. PAYMENT
All payments are processed through our third-party payment processor. By submitting payment information, you represent and warrant that you are authorized to use the payment method provided. You agree to pay all charges incurred in connection with your order, including applicable taxes and shipping fees, at the prices in effect at the time of purchase. SNDR does not store your full credit card or payment information on our servers. All transactions are subject to the terms and conditions of the applicable payment processor.
5. SHIPPING AND DELIVERY
Shipping and delivery are governed by our Shipping Policy, which is incorporated into these Terms by reference. Estimated delivery timeframes are provided by the applicable carrier and are not guaranteed by SNDR. Title to and risk of loss for all Products passes to you upon delivery of the shipment to the carrier. SNDR is not liable for any loss, damage, or delay that occurs after the Product has been transferred to the carrier.
6. RETURNS AND REFUNDS
Returns and refunds are governed by our Return Policy, which is incorporated into these Terms by reference. All return requests are subject to the conditions and limitations set forth in that policy. SNDR reserves the right to refuse any return that does not comply with the terms of the Return Policy.
7. WARRANTY
The SNDR® Lifetime Warranty and the SendCare® Replacement Promise are governed by their respective policies, which are incorporated into these Terms by reference. All warranty and replacement claims are subject to the conditions, limitations, and exclusions set forth in those policies.
EXCEPT AS EXPRESSLY SET FORTH IN THE SNDR® LIFETIME WARRANTY, ALL PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE." TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, SNDR DISCLAIMS ALL OTHER WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. SNDR DOES NOT WARRANT THAT ANY PRODUCT WILL MEET YOUR SPECIFIC REQUIREMENTS OR EXPECTATIONS, OR THAT ANY PRODUCT WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF DEFECTS BEYOND THOSE COVERED UNDER THE EXPRESS WARRANTY.
8. ASSUMPTION OF RISK
SNDR® Products are designed for use during athletic and outdoor activities that are inherently dangerous, including but not limited to cycling, running, triathlon, and other endurance sports. By purchasing and using SNDR Products, you acknowledge and voluntarily assume all risks associated with such activities, including but not limited to the risk of serious bodily injury, disability, or death.
SNDR® sunglasses are performance eyewear and are not certified as protective safety equipment, industrial safety glasses, or medical devices. They are not designed or intended for use as a substitute for ANSI-rated safety eyewear, sports goggles rated for ball impact, or any other application requiring certified protective equipment. You acknowledge that no sunglasses can eliminate all risks associated with athletic activity, environmental exposure, UV radiation, or impact.
You agree that your decision to use SNDR Products during any activity is made voluntarily and at your own risk, and that you are solely responsible for determining whether the Products are suitable for your intended use.
9. LIMITATION OF LIABILITY
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL SNDR, LLC, ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, AFFILIATES, SUCCESSORS, OR ASSIGNS (COLLECTIVELY, THE "SNDR PARTIES") BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, REVENUE, GOODWILL, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR IN CONNECTION WITH YOUR USE OF THE SITE, YOUR PURCHASE OR USE OF ANY PRODUCT, OR THESE TERMS, REGARDLESS OF THE THEORY OF LIABILITY (WHETHER IN CONTRACT, TORT, STRICT LIABILITY, OR OTHERWISE) AND REGARDLESS OF WHETHER THE SNDR PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, THE TOTAL AGGREGATE LIABILITY OF THE SNDR PARTIES FOR ALL CLAIMS ARISING OUT OF OR IN CONNECTION WITH THESE TERMS, THE SITE, OR ANY PRODUCT SHALL NOT EXCEED THE AMOUNT ACTUALLY PAID BY YOU TO SNDR FOR THE SPECIFIC PRODUCT GIVING RISE TO THE CLAIM.
THE LIMITATIONS AND EXCLUSIONS IN THIS SECTION APPLY TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IN SUCH JURISDICTIONS, THE LIABILITY OF THE SNDR PARTIES SHALL BE LIMITED TO THE FULLEST EXTENT PERMITTED BY LAW. NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
10. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless the SNDR Parties from and against any and all claims, demands, actions, causes of action, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or in connection with your use of the Site, your purchase or use of any Product, your violation of these Terms, your violation of any applicable law or regulation, your violation of any third party's rights, or any content you submit or transmit through the Site.
11. INTELLECTUAL PROPERTY
All content on the Site, including but not limited to text, graphics, logos, images, photographs, audio, video, software, and the compilation thereof (collectively, "Content"), is the property of SNDR, LLC or its licensors and is protected by United States and international copyright, trademark, and other intellectual property laws.
SNDR®, the SNDR logo, SendCare®, Live to Send®, SendSight®, Sender Air™, and all related names, logos, product and service names, designs, and slogans are trademarks or registered trademarks of SNDR, LLC. You may not use these marks without the prior written permission of SNDR, LLC.
No Content may be copied, reproduced, republished, uploaded, posted, transmitted, distributed, modified, or used in any way without the prior written consent of SNDR, LLC, except as expressly permitted herein. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Site for personal, non-commercial purposes only. This license does not include the right to collect or use any product listings, descriptions, prices, or images for any commercial purpose, use any data mining, robots, or similar data gathering tools, or frame or utilize framing techniques to enclose any trademark, logo, or Content without express written consent.
12. USER SUBMISSIONS
By submitting any content to SNDR, including but not limited to photographs, videos, reviews, feedback, or other materials ("User Submissions"), you grant SNDR, LLC a perpetual, irrevocable, worldwide, royalty-free, fully paid-up, non-exclusive, transferable, sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, display, and perform such User Submissions in any media now known or hereafter developed, for any purpose, including commercial purposes, without compensation, attribution, or further consent.
You represent and warrant that you own or have obtained all necessary rights, licenses, and permissions to grant this license, and that your User Submissions do not infringe upon the intellectual property rights, privacy rights, publicity rights, or any other rights of any third party.
SNDR is under no obligation to use, return, review, or acknowledge any User Submission. SNDR reserves the right to remove or refuse any User Submission at its sole discretion.
13. PRIVACY
Your use of the Site is also governed by our Privacy Policy, which is incorporated into these Terms by reference. By using the Site, you consent to the collection, use, and disclosure of your information as described in the Privacy Policy.
14. THIRD-PARTY LINKS AND SERVICES
The Site may contain links to third-party websites, services, or content that are not owned or controlled by SNDR. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party website or service. You acknowledge and agree that SNDR shall not be liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with your use of or reliance on any content, goods, or services available through any third-party website or service.
15. DISPUTE RESOLUTION AND ARBITRATION
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND TO HAVE A JURY TRIAL.
You and SNDR agree that any dispute, claim, or controversy arising out of or relating to these Terms, the Site, or any Product (collectively, "Disputes") shall be resolved through binding individual arbitration administered by JAMS under its Streamlined Arbitration Rules and Procedures, except as modified herein. The arbitration shall be conducted by a single arbitrator in San Diego County, California, or at another mutually agreed location. The arbitrator's decision shall be final and binding and may be entered as a judgment in any court of competent jurisdiction.
YOU AND SNDR AGREE THAT EACH PARTY MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, CONSOLIDATED, OR REPRESENTATIVE ACTION. THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS AND MAY NOT OTHERWISE PRESIDE OVER ANY FORM OF A CLASS OR REPRESENTATIVE PROCEEDING.
Notwithstanding the foregoing, either party may seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.
If the class action waiver in this section is found to be unenforceable as to a particular claim or request for relief, then that claim or request shall be severed and may proceed in a court of competent jurisdiction, while the remaining claims shall be subject to arbitration.
You agree that any arbitration or legal proceeding must be commenced within one (1) year after the cause of action accrues. Any claim not brought within this period is permanently barred.
16. GOVERNING LAW AND JURISDICTION
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law principles. For any matters not subject to arbitration under Section 15, you consent to the exclusive jurisdiction and venue of the state and federal courts located in San Diego County, California, and waive any objections based on inconvenient forum.
17. SEVERABILITY
If any provision of these Terms is found to be invalid, illegal, or unenforceable by a court or arbitrator of competent jurisdiction, such invalidity, illegality, or unenforceability shall not affect any other provision of these Terms, and these Terms shall be construed as if such invalid, illegal, or unenforceable provision had never been contained herein. The remaining provisions shall continue in full force and effect.
18. WAIVER
The failure of SNDR to enforce any right or provision of these Terms shall not constitute a waiver of such right or provision. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.
19. ENTIRE AGREEMENT
These Terms, together with the Privacy Policy, Shipping Policy, Return Policy, SNDR® Lifetime Warranty, and SendCare® Replacement Promise, constitute the entire agreement between you and SNDR, LLC with respect to the subject matter hereof and supersede all prior or contemporaneous communications, proposals, and agreements, whether oral or written, between you and SNDR.
20. CALIFORNIA CONSUMER RIGHTS NOTICE
Under California Civil Code Section 1789.3, California residents are entitled to the following specific consumer rights notice: The provider of the Site is SNDR, LLC, located in San Diego, California. To file a complaint regarding the Site or to receive further information regarding use of the Site, contact us at support@sndroptics.com. You may also contact the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs in writing at 1625 North Market Blvd., Suite N 112, Sacramento, California 95834, or by telephone at (800) 952-5210.
21. CONTACT INFORMATION
SNDR, LLC San Diego, California support@sndroptics.com sndroptics.com